The speakers

Key speakers make the event a “must-see” and address the wider issues of the industry rather than speak only about their own product.  They also discuss new developments, trends and innovations in the Industry. As well as this small select group of top speakers members and non-members are invited to propose presentations in the conference room, which provides a valuable platform for Hospitality suppliers and manufacturers to keep up to date on the  latest technological, strategic and marketing developments in this fast-evolving industry. The full range of products and services for the industry will be covered. Each of these speakers brings a wealth of experience from their relevant country to both educate the membership and to pave the way for companies wishing to do business with their relevant country.

Segmentation of speakers into logical groupings is made for ease of visitors e.g. Suppliers, Recruitment Companies, Billing, IT and Telecom, International sales, customer care & procurement, location opportunities, Emerging Markets, Combating Fraud, Telemarketing. Increasing revenue, Customer care.

Institute of World Hospitality Management Member companies who inform us of the title of their presentation on time are given preferential time slots and should there still be spots available certain non member companies will also be allocated a spot. Only then can the exact agenda be available.

Also, as speakers are occasionally hindered we also offer selected attendees the chance to present their company to the assembly. If you would like to be considered for this please contact us. 

Sessions are drawn for the exhibitors and attendees  who have submitted papers of interest and can offer case histories and pass on their experiences to emerging companies and suppliers. 

They speak on such subjects as:-

* Innovation and competition in an expanding market
* B2B Supplier Presentations
* Management/Union Relations
* Liquor Licensing
* Airports and hotels / Open Skies
* Reducing Your Carbon Footprint with guaranteed savings:
* Insurance and Risk Services
* Linking Consumer behaviour with the NEW economic reality
* Twitter, Facebook And The Rest: Is Social Media A Distraction Or A Revenue Generator?
* Electronic Distribution: Is the Tail Wagging the Dog?
* Streamlining Housekeeping Costs
* Increasing Hotel Food & Beverage Profitability
* Motivating the Front Line: New Approaches for Tough Times
* The Hotel Design of the Future
* How to Green Your Hotel and Generate Revenue By Doing So
* Buyers and Sellers Square Off
* Planes, Trains and Automobiles: What can the hotel industry learn about marketing, from other sectors of the hospitality industry?
* Getting the most from Design...Renovating and Repositioning
* The Challenge of Recruiting and Retaining Staff in a Tough Labour Market
* Yield Management: Squeezing out that last Dollar
* Adapt or Perish
* Travel Intentions Survey
* So You Think You Are A Marketing Maven? 
* What Can Hotels Learn About Marketing From The Marketing Experts?
* How Big Is Your Carbon Footprint And Who Really Cares? 
* How Can Going Green Make Some Green?
* Four Walls And A Budget.  How Much Is Enough?
* Guerrilla Marketing/Marketing in the 21st Century
* Customer Service: Walking the Walk
* Who’s managing the Manager?
* How To Manage The HR Challenge: The Front Line
* What Does The Economic Meltdown Mean to Hoteliers  Around the World?
* Trend Analysis
* Marketing Warfare: Destination Marketing Funds, CVBs and the Quest for More Guests. Where Is The Money Going?
* Designers Meet the Dragons: Room Renovation Ideas On A Budget of $7,500/Room
* Saving Money and the Environment
* Cutting Fat… Or Cutting To the Bone? Improving The Bottom Line Without Cutting Standards
* How To Increase Your Food And Beverage Bottom Line
* Getting Ahead: Career Advancement in the Hotel Industry
* Managing Your Online Reputation
* A View From The Top: Leading Hotel Executives Discuss The Current Operating Environment
* Humanitarian award
* Human resources award
* Energy and environment Award
* Outstanding Supplier of the year
* The Regulatory Environment in their country - the Start up Jungle
* Regulatory changes, which regulations have to be adhered to; which licences must be obtained; how the changing face of regulations will affect existing companies; whether VAT regulations now give American or offshore companies a competitive edge; 
* The pros and cons of buying your own switch - To Switch or not to Switch - that is the Question. Issues which should be considered; effect this will have upon cash flow; manoeuvrability; long term exit strategy and how telecoms can be a major profit or loss centre for your Hotel or Resort.
* Choosing a Tour operator- The "Holy Grail"; the agreement; operator pre-selection
* Travel agent Reseller Experiences - Pitfalls that have been discovered; what makes businesses more successful; how co-operating with others has shown to be beneficial.
* Global Marketing - Aspects and direction of marketing; price; experience; targeting, affinity groups, SMEs, SOHOs, ethnic grouping etc as well as how billing can be an important marketing tool.
* Opportunities for Everyone - Types of people or companies suited to take advantage of the equivalent of the new "Gold Rush"
* Convergence, The Missing Link, Two expressions for the same technology; the missing link
* Your Profit is in the Purchase - Price; profits; joint purchasing councils; band width trading organisations
* Ecommerce: Turning The Hype Into Reality
* E-Business: The new corporate agenda
* Formulating Your Organisation's Growth Strategy
* How to avoid losing money
* Certification or lifelong learning?
* The telecommunications Revolution - What It Means For Your Organisation
* The Impact and Potential of Wireless Technology
* Ebusiness - A practical guide to enabling your organisation
* The Opportunities and Challenges of New Technologies
* Customer Relations Management
* Taking control of your IT system: Developing proactive rather than reactive skills
* The pros and cons of buying a hotel; issues which should be considered; effect this will have upon cash flow; manoeuvrability; long term exit strategy
* Career opportunities
* Revenue Protection and Loss Control 
* Something completely different.
* Opportunities in Telecard solutions
* Best Value Management
* Cost Effective Integrated Solutions- benefit cost model for mySAP
* Combating Fraud
* Outsourcing Services

To become a speaker at our or other events please e-mail us

"If you have a subject which you believe would interest our members, register now for the Institute of World Hospitality Management 's "Speakers Forum"