Consultancy

When the general services of the Institute of World Hospitality Management are not enough for the amount of assistance required by the client the Institute of World Hospitality Management also offers, via its members, a range of consultancy services Globally 

Should you wish to take advantage of any of the Institute of World Hospitality Management consultancy services or should you be a consultant offering services which you believe to be advantageous for Institute of World Hospitality Management members, please contact us.

Our standard rates are £248 per hour with no commitment to the number of monthly hours taken
5% discount is given for clients guaranteeing to take 10 hours per week for 3 months
10% discount is given for clients guaranteeing to take 10 hours per week for 6 months
15% discount is given for clients guaranteeing to take 10 hours per week for 12 months
Clients retaining our services for 15 hours receive an extra 5%
Clients retaining our services for 20 hours per week receive a further 5%

Project Teams - Available

The Institute of World Hospitality Management has project management teams which are used to working together. They were originally formed to assist American companies in launching in Europe but now work pan European to assist all needing tehir help. A team is usually available for a new assignment at reasonably short notice.

Each new project is personally overseen by Mr Barrington Roy Schiller, our founder and CEO and it is based upon his evaluation in regard to which projects we accept.

A European team is comprised of strong project managers, with the abilities to do the analysis, documentation, project plans, rate analysis, tax strategies, and systems integration oversight. These people are leaders, do-ers, and that is why they come together to assist in a variety of  endeavors, with the focus on launching services quickly, replacing redundent capacity quickly, negotiating service level agreements and deploying systems quickly. 

They are able to accomplish the client's goal, primarily for two reasons:
They are multilingual, fluent in many languages, and members have the ability to deal with the technical languages of the foreign countries in which operations must be established. 

They know who to speak to. This team has developed a system for interfacing with the vendors: the carriers, the ISPs, the mobile operators, the banks and clearinghouses, the legal counsel, the regulators, a system that allows them to start quickly and finish quickly a successful service launch in a new country. 

This team is peopled with experience in end-to-end, from application/customer contract development, through provisioning, billing, payment posting systems, implementing collections systems, and related systems designed to squeeze more margin for the client. No matter what aspect of Tourism , Investment or Services  the team brings deep, rich, experience to not only plan but also implement the necessary solutions.


Each member of the team has years of experience in their specific field and from our pool of resources, there is a wide range of specific tasks that have been worked, in some cases, many times for many different companies ñ in America, Europe, and the Far East.

De-regulation activities 
Network deployments and transitions 
Large transaction based systems transitions
Implementing fraud control systems
Developing and deploying commission systems
Market research based formulation of pricing structures
System requirements definition
Manage unit interface testing and end-to-end testing with multiple vendors, multiple countries, multiple client departments
Interface with banking clearinghouses, lawyers, and regulators, as well as invoice print houses and shipping/distribution companies globally.
Marketing strategy skills are rated highly among the many competencies of the Institute of World Hospitality Management Team 

Project members have successfully assisted clients in re-positioning themselves in the market by improving customer services, bill treatment, collection activities, distribution mechanisms and introducing innovative price packaging.

Institute of World Hospitality Management team members support senior management in their objectives to evaluate new business opportunities (i.e. Internet and digital TV-based services) and assist with the first phase of implementation.

About the Team . . .

This team is meant for start-ups, rescues or for companies implementing improvement. In it's current form, it is designed to help clarify the mission, collect the information and report back to define the mission, and ultimately, working side-by-side with key players within the company or local government to mission deployment. Together, the individuals on the Institute of World Hospitality Management team have made such a profound impact on the client assignments already handled, they are certain their strengths and abilities will meet your needs. 

Take All or Some of What we Offer 

Projects are cyclical. A start-up generally requires someone on the ground full-time in the country for about six months. As the systems go into production and the engine runs itself, the assistance needed from the consultant reduces to part-time and eventually, to a small percentage of their week. This means two things:
At Institute of World Hospitality Management , you pay for the hours worked - and only the hours worked. At the point in time where you may call upon the local country interface to attend a meeting, and do 10 hours of work in a month, then you only pay for the 10 hours - that month. The fact is that you gain on-going support in that region - at your fingertips - without paying expensive retainers to lawyers or larger consulting firms.
The second factor, of course, is that while we are phasing out a large project, we can occasionally jump into a new project. Smaller projects, pieces of analysis, homework, so to speak, can be used as fill-in. Many projects don't require someone to devote 40 hours a week as the plan is being formulated. But when the plan is implemented, those people need to be there. 

Don't stop reading, however, if you are beyond the start up phase. We're great at complimenting existing teams. From time-to-time, our consultants are required on only a limited basis. Rather than coming in, full strength, as a consulting and project management team, we're experienced at recognizing where our efforts are best used, whether the project is six months along or still a concept. Every client has some good, strong, resources in specific areas, that may make someone on our team unnecessary - we recognize that up front and mold to the existing program. We have to or we wouldn't be effective. So, we don't do just start-ups and rescues but can provide the needed boost to a flailing project.

We, at Institute of World Hospitality Management , are in favour of the approach that includes the same people from the beginning, through implementation, and post-implementation follow-up. We also promote operating in an environment fully conscious of the slim margins made on calls and transactions in an increasingly competitive business. We know these things and we share that knowledge. We make our resources and our knowledge available in a way that suits the project. We understand the life cycle of projects. This is our business.